FAQs
What services do you offer?
Mortis & Co. provides short-term rental hosting support including listing setup and optimization, space and amenity recommendations, guest-experience improvements, guest guides, house manuals, check-in/check-out information, hosting workflows, consultations and co-hosting support.
Who do you work with?
Mortis & Co. works with new and existing short-term rental hosts who want help improving their property, listing, guest experience or day-to-day hosting.
Do you provide bookkeeping or tax services?
No. Mortis & Co. does not provide bookkeeping, accounting, tax, payroll, GST/HST, financial statement preparation or financial advisory services. Our services are focused exclusively on short-term rental hosting and guest experience.
Do you require long-term contracts?
Not for most consultations or project-based services. Co-hosting and ongoing support may require a separate service agreement outlining the scope, fees and responsibilities.
Are your services completely virtual?
Many consultations and listing services can be completed virtually across Canada and Internationally. Property visits, hands-on hosting support and co-hosting may be available depending on location and availability.
How much do your services cost?
Pricing depends on the service and level of support required. One-time consultations and hosting packages are priced separately, while ongoing co-hosting starts at 20%. Full pricing and inclusions are outlined before any work begins.
How do I get started?
Visit the Let’s Connect page and book a complimentary discovery call. We’ll discuss your property, your hosting goals and the type of support you’re looking for before deciding on the best next step.
What are your business hours?
Mortis & Co. operates on a flexible, appointment-based schedule. Consultations, project work and co-hosting support are scheduled based on availability and the needs of each property.
What payment methods do you accept?
Payment details and available electronic payment methods are provided on your invoice or service agreement.
Is my property and guest information kept confidential?
Yes. Confidentiality and professionalism are a priority. Property, host and guest information provided to Mortis & Co. is handled responsibly and used only for the services being provided.
Can you help if hosting already feels overwhelming?
Absolutely. Many hosts reach out because they’re juggling too many moving parts. We can review what’s currently happening, identify areas that could be simplified and create practical hosting solutions that are easier to manage.
Why choose Mortis & Co.?
Mortis & Co. combines real short-term rental hosting experience with education in business, travel and tourism, event planning and customer relationship management. Our approach focuses on practical solutions, thoughtful guest experiences and hosting systems that actually work in real life.
Still Have Questions?
I’d love to learn more about your property, your hosting goals and how Mortis & Co. may be able to help.